As discussed in my previous post “Customer Service for the 21st Century”, mobile devices and social networking are changing how…
Customer Experience
James Spillane
Crypto Expert
200+ Articles
James works as a senior news and guides editor here at Business2Community. He has a Bachelor's degree in Physics, graduating from Imperial College London, UK. Alongside an interest in the Armed Forces, being an cadet in the University of London Officers' Training Corps, James began writing about cryptocurrency and blockchain tech around the time of the 2017 bull run.
Currently James produces educational material on trading and passive income, as well as news coverage of current developments in the Bitcoin and DeFi space. In his spare time he enjoys investing and trading the cryptocurrency markets and bodybuilding. Originally from Bedfordshire UK, James now works remotely while traveling and enjoys playing poker, also contributing articles to Rakeback.com.
Show more
Latest Articles By James Spillane
My husband and I have traveled all over the country. We have had many adventures. It is amazing how people…
James Spillane April 4, 2012
Travel & Leisure
No one really wants to lose 82% of your customers, right? They do if they have bad customer service. A…
James Spillane April 2, 2012
Customer Experience
During my time as a blogger, I would often publish posts right after I finished them. Because of this, there…
James Spillane March 29, 2012
Blogging
Reviews matter. A 2011 online survey of 1,054 US adults by Cone revealed that 80% of respondents agreed with the…
James Spillane March 28, 2012
Strategy
It’s that time of year again: college seniors begin to realize how close they are to graduating, and the scramble…
James Spillane March 27, 2012
LinkedIn
Napoleon Hill’s classic Think and Grow Rich was first published back in 1937. Now, in its 75th anniversary year, Mr.…
James Spillane March 27, 2012
Content Marketing
What Are Mind Maps? Mind Maps are a method of visually organizing information that help you quickly see and understand…
James Spillane March 25, 2012
Strategy
Last week, I attended SXSW where we launched an engaging and informative campaign about the classic question: what do women…
James Spillane March 22, 2012
Branding
As a component of our continuous series investigating the ecosystem required for introducing technology to the market, we asked David…
James Spillane March 21, 2012
Product Management
Twitter seems to be the one platform that I get the most complaints about. Nobody seems to know how to…
James Spillane March 20, 2012
Business Articles
When building a home, one doesn’t necessarily think about ways to avoid respiratory disease. Studies have shown however, that the…
James Spillane March 19, 2012
Business Articles
As brand activity grows on social media, it's clear that your business's motives, actions, and values are becoming more visible…
James Spillane March 17, 2012
Strategy
Location-based marketing coupons sway consumer decisions Mobile retail marketing has evolved alongside consumer buying habits, and location-based marketing might be…
James Spillane March 16, 2012
Mobile & Apps
Whether you like it or not, people DO judge a book by its cover. Fact of life. Just as you…
James Spillane March 14, 2012
Branding
Nell Minow is on the board of GovernanceMetrics International (GMI, formerly known as the Corporate Library), an independent research firm…
James Spillane March 14, 2012
Finance