Customer experience is all about omnichannel today. And omnichannel is all about having well-connected, integrated, and consistent service channels, such…
Ecommerce
Online purchases are increasingly becoming the preferred way to shop with the US having around 200 million online buyers alone…
The current rate of checkout abandonment is 68%. That means that over two thirds of people who add items to…
Mobile apps are no longer an obsession. They became just an everyday utility to tackle everything from daily chores, satisfy…
You know those sponsored posts and video ads you’ve been seeing all over social media? Well, this may finally be…
In 2016, the global eCommerce industry is set to take in over $1.15 Trillion dollars in sales. That is more…
Only a few visitors will arrive at an ecommerce site knowing exactly what to look for. That’s why aside from…
Split testing, or A/B testing, is no secret in the world of ecommerce. 75% of the top 500 internet retailers…
Here are some social media strategies that have been shown to be particularly effective in ecommerce. These are definitely things…
Valentines Day is a great opportunity for any online shop, so I thought I would start you off with a…