Alan Draper

People love events. A recent poll of adults aged eighteen plus revealed more people are attending live events than ever…

Amber Leong grew up in poverty in Malaysia. While she moved to America for a better life and more opportunities,…

As a CSM or customer success leader, you know the importance of success – not just for your customers, but…

Unfortunately, bad data costs the US around $3.1 trillion annually. Why? Because when we have errors and inconsistencies in our…

The World Wide Web accommodates 4 billion active users from around the world. This presents a tempting opportunity to businessmen,…

You need every edge and tool you can find to beat out the competition. This means redefining your marketing strategy…

Customers are human. They are complex and changeable and yearn to feel valued and understood. As marketers, we tend to…

This may come as a surprise, but cold emailing is one of the best ways that you can turn your…

Hello awesome people. I want to share with you my recent experience and discussion with a senior manager who needs…

Bullying is one of the main drawbacks of social media. Having an open space to share content and stories also…

While Apple and Facebook haven’t necessarily been in direct competition over the last few years, they still aren’t necessarily soulmates.…

Like individuals, no business is an island. Your business depends on your customers to survive and grow. You need to…

I'm gonna cut to the chase. I've observed for many years a cyclical epidemic. Managers who don't know how and…

On the fourth of July, 1952, Florence Chadwick attempted to swim the saltwater channel from Catalina Island to the California…

Now that Autumn has arrived, the holidays can’t be far behind. In other words, things are going to get hectic…