Daniel Rodriguez is the head of marketing at Simplr, which is upending the traditional customer service model by providing premium brands with flexible, 24/7 on-demand specialists for all digital channels. The company’s specialists are a unique work-from-home pool of highly educated professionals who use Simplr’s AI-powered platform to replicate tone and brand integrity with speed, empathy and precision. Daniel has extensive marketing and entrepreneurial experience, having served as the VP of Marketing for Seismic and the co-founder of multiple companies including Indivly Magic and PrizeTube. Daniel earned a BA in Economics from Harvard University and an MBA from MIT.
Latest Articles By Daniel Rodriguez
If you thought your customers were willing to cut you some CX slack due to the pandemic, think again. Right…
Daniel Rodriguez September 1, 2020
Customer Experience