Richard Conn

Image Source Over this past year, a lot of businesses have had to rapidly rethink the way they operate. For…

When defining customer satisfaction, we tend to arrive at one of the most important factors in running a successful business:…

By now, you’re well versed in what it’s like to work from home. Remote working has been adopted worldwide and,…

Between 2017 and 2022, the enterprise resource planning (ERP) market is expected to accumulate $47 billion in revenue. A compound…

A company with excellent customer service has the potential to significantly improve revenue, reduce customer churn, and increase their overall…

You want to get the best voice-over-Internet-Protocol (VoIP) service provider for your team. That way, they’ll be able to communicate…

These days, businesses and consumers expect to find whatever they need in a few clicks. This goes beyond trying to…

“People ignore design that ignores people.” At least, that’s according to best-selling author, designer, and illustrator Frank Chimero. But imagine,…