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Leadership

Leading by example is important to help drive change and foster a positive work culture. Check out these articles for tips on becoming a stronger leader.

How to Switch Up Your Perspective to Assess a Difficult Situation

Last week I worked with a coaching client who has a technically skilled but interpersonally challenging team member we’ll call…

Liz Kislik
December 3, 2020
Leadership

How to Get Employees Involved in Reducing Business Expenses

Because of the economic climate COVID-19 has caused, businesses everywhere are working hard to reduce expenses. Effective cost-cutting techniques don’t…

Catherine vanVonno
November 24, 2020
Leadership

Be the Change Agent

Change Agent: A change agent is a person inside of a company or organization that helps that company or organization…

Dale Keipert
November 19, 2020
Leadership

What’s the Ideal Background of a Chief Revenue Officer?

In my quest to better understand the role of a chief revenue officer, or CRO, I ran a search via…

Jen Spencer
November 16, 2020
Leadership

Changing Company Culture – Launching the Journey

Recently, I met with the CEO of a large SME. When we last spoke she was, frankly, looking drained and…

Helen Blake
November 12, 2020
Leadership

How to Maximize Your Coaching and Training Success for 2021

2020 took us all by surprise in so many ways. While I know it will be different, I’m ready for…

Colleen McKenna
November 6, 2020
Leadership

Leading Through Uncertainty: 3 Ways to Deal with Ambiguity

As restrictions are loosened, most countries experience a second wave of COVID-19. Business leaders face unprecedented challenges as they navigate…

Paul Keijzer
October 31, 2020
Leadership

New Post-COVID Remote Work Challenges + Tech Fixes

The reality of the COVID-19 pandemic has changed how we work and live. Remote jobs have become the new normal…

Eduard Klein
October 30, 2020
Leadership

Leading a Tech Company Through COVID-19

The societal impacts of the COVID-19 pandemic have often been described using a couple of terms that many of us…

Guy Yehiav
October 30, 2020
Leadership

4 Strategies for Better Group Decision-Making

We all know that teams typically outperform individuals. Teams tend to perform better not only because they devote more people…

Paul Keijzer
October 27, 2020
Leadership

How to Coach the Coaches: What You Can Do to Improve Your Coaching Skills to Help Supervisors and Agents Boost Satisfaction in Your Contact Center

When I worked my first customer-facing job, I was on the verge of quitting every other week. The pay and…

Ellen Christenberry
October 22, 2020
Leadership

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