Every Sunday is meal prep day in my house. I spend a couple hours cleaning, chopping and roasting up meals…
Customer Experience
In order to gain and retain customers today you need to focus on creating engaging experiences. Check out these customer experience tips and best practices.
Consumers today are choosing businesses who take the time to know them and who care about their needs. A customer-first…
For big consumer brands, 2021 will be the Year of the Fan. This year, having a loyal and vocal group…
Every day, we make countless choices. We decide what to cook for dinner, which book to pick up, and whether…
While e-commerce has been on a steep upward trend for years now, recent lockdowns have led to a massive increase…
Untangling customer emotion and satisfaction are the hot topics of 2021. Everybody in the C-suite wants to know the emotional…
The evolution of customer service has been gradual over the years. There have certainly been some major innovations that have…
We all know that the coffee McDonald’s sells is too hot to drink when served. If you put it to…
Owning a business means that you are always on the lookout for new ways to improve the service you offer…
Business owners across the globe are acquainted with the term’s customer experience and customer satisfaction. Both terms are widely used…