https://blueocean.ca/wp-content/uploads/2021/03/BO-consumer-blog.mp3 What do mattress sales, wildlife populations, and peak customer service times all have in common? These seemingly random data…
Customer Experience
Customer Experience
In order to gain and retain customers today you need to focus on creating engaging experiences. Check out these customer experience tips and best practices.
Negative customer feedback is a lot like biting into a lemon — the bitterness is hard to love — unless…
Customer Experience
As CAB managers maintain the momentum of the customer advisory board (CAB) programs, one of the key checkpoints on initiative…
Customer Experience
Does your call center need a software and process makeover? If you want to keep up with the Joneses, you…
Customer Experience
While small businesses are well acquainted with adversity, the past may have been their most formidable adversary yet. The coronavirus…
Customer Experience
The immediate goal of any digital campaign is to earn and retain customers. And with the number of channels available…
Customer Experience
We often hear about the customer experience but what does it really mean and why is it so important? Basically,…
Customer Experience
There’s one thing that every single business should have in common when it comes to pursuing their goals – and…
Customer Experience
Sure, make tech available to everybody! Let’s get it out there. Everyone should have access to it. But, wait. What?…
Customer Experience
Every entrepreneur wants to be successful. If you’re one of them, you need to know that no matter what business…
Customer Experience