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Big Data

The rate at which data is growing is increasing every day and in order to make sense of this big data, check out these articles for the latest big data tips.

H​ow To Improve Your Sales Process With Data

There are many aspects of sales that play into closing that next deal faster and better than the last. While…

Jay Leonard
May 1, 2015
Big Data

Statistics: Is This Big Data’s Biggest Hurdle?

Big Data is less about the data itself and more about what you do with the data. The application of…

Alan Draper
April 29, 2015
Big Data

5 Steps to True (Data) Love: From Big Data to Smart Data

Big Data has become one of the key buzzwords for businesses everywhere over the last few years. With data of…

James Spillane
April 28, 2015
Big Data

Predictive Escalations: How To Use Data Analytics To Predict Customer Escalations

Imagine this scenario: You are the manager of a contact center who is responsible for monitoring KPIs, training, upholding your…

James Spillane
April 26, 2015
Big Data

Can Analytics Improve your Game?

The use of analytics is good for business. Researchers from MIT Sloan Management Review and IBM found that organizations that…

Connor Brooke
March 27, 2015
Big Data

The Master Data Quality Checklist

Joseph Morgan, President and CEO of Standard Register, once said, "If you have the right data at the right time,…

Jay Leonard
March 26, 2015
Big Data

Big Data and Customer Expectations

There’s no doubt that the average internet user has no idea exactly how much of their information is making its…

Jay Leonard
March 13, 2015
Big Data

Customer Experience – From Data To Action

Too many analytical efforts focus on a single stream/source of data and that makes them unproductive. The purpose of analysis…

Connor Brooke
March 7, 2015
Big Data

Digital Analytics: Big Data; Big Mess

Today, I’d like to continue our discussion on digital analytics — Are Social Media Analytics lying to you? In exploring…

Alan Draper
March 7, 2015
Big Data

How Big Data Affects Email Marketing – And How Your Brand Can Capitalize On The Trend

Consumers are using their phone to check email on a nearly 24-hour cycle. While this certainly gives your brand the…

Jay Leonard
March 5, 2015
Big Data

3 Reasons Why We Fail to Recognize Women in Tech

What gender comes to mind when you think about professionals in the tech industry? Let’s be honest - the tech…

Jay Leonard
February 27, 2015
Big Data

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